Shipping and pick-up


Shipping

Do you ship outside The Netherlands?

Yes, we ship worldwide!

What are the shipping methods?

We offer worldwide shipping with our courier PostNL. You can also place a order online and collect your item in our store. Make sure you choose this option during checkout. 

What are the shipping costs?

The costs for shipping within The Netherlands are 3.95 euro for letterbox packages and 4.95 for regular packages. We offer free shipping for orders above 150 euro in The Netherlands. Costs for shipping outside The Netherlands differ per country, see below.

 Country  Price  Free shipping
 Belgium  7.95  Free shipping > 250 euro
 Germany  8.95
 Free shipping > 250 euro
 Luxembourg  9.95  Free shipping > 250 euro
 France  14.95  Free shipping > 300 euro
 Spain  14.95  Free shipping > 300 euro
 Denmark  14.95  Free shipping > 300 euro
 Italy  14.95  Free shipping > 300 euro
 Monaco
 14.95
 Free shipping > 300 euro
 Austria
 14.95
 Free shipping > 300 euro
 Portugal
 14.95
 Free shipping > 300 euro
 Slovakia
 14.95
 Free shipping > 300 euro
 Bulgaria   19.95  Free shipping > 350 euro
 Croatia
 19.95
 Free shipping > 350 euro
 Cyprus
 19.95
 Free shipping > 350 euro
 Czech Republic  19.95
 Free shipping > 350 euro 
 Estland
 19.95
 Free shipping > 350 euro
 Finland
 19.95
 Free shipping > 350 euro
 Greece
 19.95
 Free shipping > 350 euro
 Hungary
 19.95
 Free shipping > 350 euro
 Ireland
 19.95
 Free shipping > 350 euro
 Letland
 19.95
 Free shipping > 350 euro
 Lithuania
 19.95
 Free shipping > 350 euro
 Malta
 19.95
 Free shipping > 350 euro
 Romania
 19.95
 Free shipping > 350 euro
 Slovakia
 19.95
 Free shipping > 350 euro
 Sweden
 19.95
 Free shipping > 350 euro
 United Kingdom
 19.95
 Free shipping > 350 euro
 Rest of the world  24.95  Free shipping > 500 euro

When will I receive my order?

Orders to addresses within The Netherlands are shipped within 1-2 business days. The actual delivery time depends on the delivery service. Delivery time for orders to addresses outside The Netherlands differs per country.

Can I trace my order?

Yes! After shipping your order, we will send you a track & trace code that allows you to trace your order.

Pick-up in store 

Can I pick-up purchases in the store?

Yes, you can pick-up your (online) purchases in the store. Please choose this option during check out. You will receive a confirmation once your purchase is ready for pick-up. 

Can I return purchases in the store?

Yes, you can return your (online) purchases in the store. You can return any item to us within 14 days. Please be aware that you need to make an appointment to visit our store. Appointments can be made for Fridays and Saturdays between 11am - 4pm. 

What measures do you take to reduce the risk of Covid-19?

We take the virus very seriously. Therefore we have taken several safety measures. We allow 2 customers at once in our store to ensure 1.5 meter distance. We offer hand hygiene at the entrance and nearby our pin machines and we clean our store and products thoroughly on a daily base. 


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