Faq
We accept payments via iDEAL, Paypal and all major creditcards.
We believe in a paperless world. Therefore you will receive your invoice via e-mail.
Yes, you will receive a confirmation via email after you successfully place your order. You will also receive a shipping confirmation email when your order is packed and ready to be shipped.
For all products except the Beni Ouarain rugs you can only choose home delivery.
The costs for shipping within The Netherlands are 4,95 euro. Costs for shipping outside The Netherlands differ per country and are displayed during checkout.
Orders to adresses within The Netherlands are delivered in 2-3 business days. Delivery time for orders to adresses outside The Netherlands differs per country.
Yes! After shipping your order, we will send you a track & trace code that allows you to trace your order.
You can return any item to us within 14 days of receiving your order. You can do this by sending us an e-mail to info@camelsandco.com. Make sure your items are in the original condition.
If you return an item, the cost of return shipping will be deducted from your refund.
Subscribe to our newsletter! We will keep you posted on our newest collections and offers. We promise that we will not spam you.